Say goodbye to buffering and hello to seamless streaming, lightning-fast browsing, and crystal-clear video calls. Networking and WiFi. Virgin Hub 5, red flashing light. Smug1to. Blue – Waiting for WPS connection. • Switch the hub back on at the power. Options. on 14-11-2022 16:16. Different colours mean different things. We'll need to arrange an engineer visit, so I've popped you over a private message to get a few more details from you (purple envelope. Everything is still working fine at the moment. With this knowledge, you’ll be better equipped to diagnose. If its nor working for you insist that you get the old Hub back and reactivated onto your account. Our next-generation Hub works alongside Virgin Media’s ultrafast broadband network to deliver peak WiFi performance, thanks to WiFi 6. Virgin Media's official documentation on the lights for the Hub 5 doesn't explain this very well. Options. This means that there is an issue with the telephone system. these are from yesterday and today. The WPS button is most helpful when you’re trying to connect a new device to your Virgin Media Hub and you don’t want to go through the process of entering a password. the connection - its just an ageing LED fading/failing over time. First, screw the white cable with the blue tab in the Hub, and then plug in either end of the yellow Ethernet cable. It has it for about 30 minutes and then turns solid white but no devices can connect to it. However the last two days, the Internet is completely down, with the normal white light replaced by a flashing yellow light. Lights on Hub 3. Open the computer it was connected to open a browser. For a few weeks, my Hub 5 has been acting strange. Virgin Media1. Your Hub Your Hub (modem) normally has just one light on, but from time to time you may see others turn on too. I’m not really sure what else I can do or what the issue is?! An. Stable Red – Cable connection issue. 168. Blinking blue wan light on virgin hub. If you have an older Superhub the WPS button is that big blue glowing Virgin Media logo on the side. Depending on your area and. • Switch the hub back on at the power. Connect the Hub’s new power cable with the blue label to the back of the Hub, and plug the other end into a wall socket. Forum; Apps. Try a reset as this. I have checked the service status in my area and it says no issues. I have tried a pinhole reset twice now but the light remains orange. We do not make commissions. – Internet ISP Info on What Do The Lights On My Virgin Media Router Mean? (All Models) We are not affiliate marketers or salespeople; this website is for information purposes only. Claim up to three (if needed) with our WiFi guarantee. It has three lights on the front panel: The Power light – indicates whether the device is turned on or off. Sorry to hear you're having concerns with the red light warning on your hub. Keep phoning Area faults on 0800 561 0061 If you have a VM landline 150 this goes down to post code level. 0 has got a constant orange light and our internet is working intermittently. Flashing White – Connecting to Virgin Media network. From the start i didnt have a flashing green or any other light on the base, its just stayed solid orange. Otherwise nothing has changed. Then, wait for 5-10 minutes for the Hub to start up. You can see examples of more lights and what they mean on the Virgin Media. perhaps the hub is not been added to your account. Ive unplugged the hub but its still happening. Thanks for that. I've checked the network log and there's a lot of warnings and critical entries:Hello, i got a new hub 3 and tried setting it up now. I've called the Helpdesk and they have just told me that they have no idea what is wrong but to live with it and ignore the red light until my. You'll then need to configure your equipment as per the manufacturer's guide. Options. Options. Are there any tests that forum staff can run to check whether the router is working correctly. It will also flash when the Hub is downloading new. It usually comes on when you turn on your hub, and it means nothing is wrong. Options. Tudor. The hub’s network log is monitoring the broadband connection between the hub’s built in cable modem and the CMTS, it has nothing to do with wifi, which is the wireless network in your house between the hub and your own devices. The other parameters in this section are - channel auto and channel width 20/40 MHz. 2) Turn off the hub and disconnect any Ethernet cables. Please can you take out all the cables and put them back in. Solved: Hub won't reset no matter how long i hold the resetting button for, no wifi signal, no connection with the cable as well. Bottom – WLAN (green/blue). can please look into this. My hub 3 is displaying a solid red light. Reboot the broadband Hub. Options. I followed all the instructions to restart and reset the hub 5 still i see flashing red light. They can also use your home’s electrical wiring to transmit the signal, like our Powerline. Use the recommended Deco App to connect the other units to the first. Ethernet: Indicates the connection to the modem is working. I followed the install instructions but they all seem to suggest that when I plug it in I will get a white flashing light. This could be caused by a fault in the network or a problem with the customer's equipment. A flashing red power light signals that there’s an issue that needs addressing. on 16-05-2023 19:42. Hi there - got a constant very dark orange almost red light on my hub for the last few days. Plug the cables into the Hub. Orange light means nothing re. About 9. The flashing yellow light on Virgin Media equipment indicates that there is an issue with the service. Forum Team. Good morning, My virgin WiFi Hub 3. I have subsequently tried rebooting it and also resetting it. If I connect anything via the 2. 4Ghz and 5Ghz Wireless networks. Try restarting, and if it doesn't turn blue, call BT. Go to solution. The lights on the Hub 5 and Hub 5x serve as indicators for various states and conditions of the device. . 1 Kudo Replyon 04-06-2023 14:48. During setup: If the Pod light is blinking quickly, it’s working hard to improve your WiFi. These short-term issues can happen when we’re working to fix some other network issues in the area, or when. on 01-12-2022 23:05. What do the lights on my Virgin Media Hub 3 mean? The lights on your Virgin Media Hub 3 tell you a lot about what's going on with your connection. It might flash or change colour when you first turn the Hub on or after a restart. The boys at HQ say there is. You’ll know it’s ready when the white power light at the front of the Hub is on. If you are in modem mode on a Hub5 then the LED should be green not white. The hub is in an open area and has shown no signs of overheating. 1, sign on and put it into modem mode. Virgin Media smart Hub 5 is the latest WiFi router available to Virgin Media’s existing customers for a free upgrade. Stay safe online. I am not familiar with the Hub5 - others may comment soon - but. 0 Watts and 15. Any help would be great. Virgin Phone Switchover. You would push-fit the cable from your 'Quick Start' kit onto the connector pointing. Each morning on the Virgin Media router denotes a different feature of your broadband connection. It will also flash when the Hub is downloading new software. Upon trying to find numerous ways to contact VM regarding our issue, this seems to be the best way (why is VM so difficult to contact!)We would like to show you a description here but the site won’t allow us. © 2023 Google LLC Virgin Media Hub 5 Light Status Overview. The new Media Hub 5, which will begin rolling out to. • Then use the power switch to turn the unit back on. These steps will help you do that: For your Apple device, if you're on iOS 15 then you can try this: Open Settings > Tap your name > Tap iCloud > Tap Manage Settings > Tap the Connect App > Tap Delete Data. Our next-generation Hub works alongside Virgin Media’s ultrafast broadband network to deliver peak WiFi performance, thanks to WiFi 6. Yesterday we had a power outage, since then the light on the front of the VM Hub 3 has displayed constant red. Hub is not hot. It has been like this all day so I guess a manual reset by me is best as it has stalled doing a reboot after getting the new software?Superhub 3. Here is a handy guide to the light on your Hub 5. The hub is in router mode. Many consider these Virgin WiFi pod units to be one of the better WiFi pod design concepts for the home. The router restarts, using your existing settings. Red Light. My Ethernet connection speed is good but the wifi speeds are slower than usual even close to the hub. I’ve got the hub 4 and recently been having constant flashing white lights randomly everyday. . Options. Flashing Green – Booting up. Ensure that the hub is in an open space and not overheating and reboot it. Virgin Media. When the power light is solid white, it indicates that the hub is on and working correctly. Solid green: The Hub 5 is connected to the. We would like to show you a description here but the site won’t allow us. how can i get a co; Virgin mobile samsung galaxy s2 wont turn on keeps blinking blue light? No internet access but blue light on virginGo to solution. The Virgin Intelligent WiFi Pod is a solid option for Virgin Media customers with Hub 3 and Hub 4 routers looking to boost Wi-Fi speeds and stability around the house. To reboot: press the button and hold it for less than five seconds. Virgin Media 2. Here is a handy guide to the light on your Hub 5. Sorry to hear you're having concerns with the red light warning on your hub. The other parameters in this section are - channel auto and channel width 20/40 MHz. A red light means there is a problem somewhere. We do not make commissions. The second the Virgin Media Superhub is connected to your home router, you will have access to the internet, although the modern models of Virgin Media Superhub tend to have an automatic feature that. . Two LEDs on each RJ45 LAN socket (left = amber. I have internet and no issues that I am aware of. NOW… power up the VM hub and wait 5-10 minutes for The Hub to initialise and and you should get a connection. Call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit. The Super Hub 4 router will automatically display this color configuration anytime you switch on the router. Back in October we announced the launch of the new Hub 5 and we’ll be offering this to customers at no extra cost as part of a phased rollout. So got an Archer D2 plugged in and everything is super stable on that. We know that having the internet interrupted is a problem for almost all of us at some point, so we wanted to make a reference for our many Virgin Mediausers out there. Hi, My virgin WiFi Hub 3. Typically, extenders are linked through a wired port using an Ethernet cable. If that’s the case, simply. Also c heck with Area faults on 0800 561 0061 If you have a VM landline 150 this goes down to post code level. When it comes back on line, if you need to go into the hub's settings don't mix up the default wifi and settings passwords - both are on the bottom of the hub. Hi there, My Hub 5 has a flashing red light. When you first turn the Virgin Media Hub on, it will show a solid white light for around 60 seconds; it is also the white power light of your Virgin Media Hub. Keep us posted on how you get on. The most common light you’re going to see on your Virgin router (hopefully!) is a green light. What do the lights on my Virgin Media Hub V2 mean? Solid white (full brightness): When you first turn the Hub on it’ll display a solid white light for just over a minute. I am being asked to "move device closer to the router" despite living in a 1 bedroom house. This process can start again if there’s lots of interference. Flashing green: The phone is in use or a voicemail is waiting. 0 has got a constant orange light and our internet is working intermittently. – Internet ISP Info on What Do The Lights On My Virgin Media Router Mean? (All Models) We are not affiliate marketers or salespeople; this website is for information purposes only. Left it for an hour and turned my old router back on and then after 15 minutes all devices started connecting to Virgin hub. Go to solution. On VM's check status page it also shows that there is no service disruptions in my area. hub 5 flashing blue light. You could also try the web page status, but this is not recommended as it only covers issues that affect a very large number of customers. If the red LED is persistant after a power cycle of the Hub, and the Hub is cool, it means the overheating waring is faulty. Also c heck with Area faults on 0800 561 0061 If you have a VM landline 150 this goes down to post code level. Just installing and setting up a new hub 5, yes we do use a split network at 2. Switch your router on now and make sure it’s fully initialised (leave 5-10 min) and then put in the ethernet cable from its WAN port to the VM hub (any port will do). Red Light on Hub 3 in Networking and WiFi 5 minutes ago; hub five keeps dropping signal goes yellow (green) flashing lights in Networking and WiFi yesterday; New connection 8 days ago but has never worked in QuickStart, set up and connections yesterday; Red light on hub in Networking and WiFi yesterday; Hardware issues in. Unfortunately firmware updates are not in your control, perhaps a VM staff member can arrange a ‘push’ of the latest firmware. Both radios share a single DHCP server, but there is an IP or port conflict that prevents clients from connecting. Internet Light. Hub 4 flashing white lights. Make sure all of your cables are secured properly, and then press the power button. The Internet LED will be off when your Hub is connected to the network and can access the internet. See where this Helpful Answer was posted. no activity at all on the LAN ports. Use this button to reboot or reset your router to its factory default settings. Dave. Now when I got home today I was met with no internet and a Red - 5239893. @bosstoad wrote: I have a Superhub 4 which has been showing a solid green light for the past two weeks rather than the normal solid white. A restart gets the light white flashing whilst resetting but then reverts back to yellow flash. 0 has difficulties connecting to the ISP or if it is restarting, you may see a green blinking light on it. We have had out 1Gbps line for around 2 weeks and after just one week the problems started. virgin media tech support has no clue. Have tried rebooting: switching off power for 10 seconds and switching on again; no dice. Red light on Hub 3. 1 ACCEPTED SOLUTION. If it’s red, this indicates that there’s a problem with your internet connection. 0 GHz. My service and speed are unaffected and the hub doesn’t feel unusually hot. Now, disable both WPS options and click on save. I’m not really sure what else I can do or what the issue is?! An. Hello. We do not make commissions. 4. Kindest regards, David_Bn. Hub 5 is about the same as Hub 4 in router mode for WiFi, reception wise. I have a Super Hub 3 (white) at the moment. The Virgin Media Hub is offered as part of its Gig1 broadband package. Hi, my Hub 3 has a solid red light. Internet Light This flashes during set up, and then stays green for 2 minutes when you're done. Please look out for the purple envelope in the top right of the screen. We do not make commissions. Turn off old router and everything is working again. Off: No phone service or the phone is not connected. Tried resetting, rebooting, check all wires and connections and done all the trouble shooting in the virgin status check website. 100. . 5Gbps speed LAN (Ethernet) port. I have checked the. This just means the router is ready for use and can now be connected to other devices. If the Hub is in a clear area and is cool to touch and the red power light remains on the Hub must be replaced. 0 as part of a phased roll-out, Virgin Media will offer the Hub 5 to existing customers first at no extra cost, eligible customers will be contacted and given the option of upgrading ahead of a wider launch later on in the year. Further exclusions & legal stuff apply. I have logged in to the routers settings and nothing looks untoward there. Graeme on Virgin Media Hub 5 Lights: Ultimate Guide to Understanding and Troubleshooting Your Super Hub 5/5X Lights. Back in October we announced the launch of the new Hub 5 and we’ll be offering this to customers at no extra cost as part of a phased rollout. Here's what each one means. Please advise. The Wi-Fi light – indicates whether the wireless connection is enabled or disabled. WPS is most useful when you’re working with printers, Wi-Fi extenders, video cameras, or other devices that don’t have their own display. Solid red: There’s an issue with the Hub 5. • Ensure the Hub is upright, in a well-ventilated location, and, if at all possible, out of direct sunlight. Power off the Hub 5 as it is already set in. I am having the same issue with my modem solid red light all working ok but I am concerned about it can you help thanks. For £76 a month this shouldn’t be happening. As a temporary solution, I'm using a third-party device. For example, if your Virgin Media Hub 3. on 07-01-2023 13:02. I have: - turned it on and off at the wall. 168. This is considered to be a sign of the hub overheating, and would need to be replaced as soon as possible. 0. on 16-02-2023 20:37. Please report back with the result. For over a week now my hub light is red. The power light of the Virgin Media Hub 3. Graeme on Virgin Media Hub 5 Lights: Ultimate Guide to Understanding and Troubleshooting Your Super Hub 5/5X Lights. It should then pulse slowly as it connects to your Hub. Blinking blue wan light on virgin hub. Hi all, I got my service installed on Tuesday and has been working great. To fix. I don’t seem to be able to talk to VM by. The WiFi 6 is a big improvement speed wise if your sat next to it and have WiFi 6 devices. Virgin Media Hub 5, Hub 5x, and Hub 4 Lights Meaning. I called the VM helpline and I got an engineer appointment for 4th of September. Throughout, I cannot connect to my router and internet through Ethernet and Wi-Fi. When you press the WPS button on the back of the Hub, the light ring will flash blue gently for. This can make connecting to other devices more difficult and we’d only use it if your Virgin Media Hub is easily accessible to strangers – for example. Router is well ventilated and cool. The internet light: This light will flash green when the Hub is acquiring a connection and will remain lit for two minutes after a connection has been established. For the last 2 days our Superhub 3 has the constant deep orange/red light where this used to be white. If your Hub is warm to the touch, or smells like smoke, we would recommend unplugging the Hub from the mains as this could be a potential fire hazard. Manage Your Account. Options. Best done from a wired connection. 5gb ASUS ZenWifi AX 6 router ( which forms a mesh of 3 boxes across the house ) which in turn runs 1gb to a Netgear 8 port switch to PCs. Hi, hub 3 has the solid red light that a lot of people have been experiencing on here. Virgin Media 2. It continued to flash. Flashing White – Booting/Connecting. I checked the hub 5 network logs and I can see that software updates are failing. 2) Turn off the hub and disconnect any Ethernet cables. This’ll only take a few minutes, depending on how many WiFi Pods are connected. 3. Tudor. I have tried a pinhole reset twice now but the light remains orange. Currently we have a solid green light after putting the Hub into modem mode. And sure enough, the Hub 3 is capable of supporting download speeds up to 1Gb. 13-12-2021 15:21. Should m. These work to boost your WiFi signal, giving you a better connection in every room of your home. Hub 5 has a pulsing green light. I have followed all the steps online (checked connections, restarted router), spoken to the. After doing all these steps, the Hub will have stopped searching for the WPS, so now the green WiFi light will stop flashing. Unfortunately no issues with broadband in my area according to this. Hi I have had the same issue. – Internet ISP Info on What Do The Lights On My Virgin Media Router Mean? (All Models) We are not affiliate marketers or salespeople; this website is for information purposes only. Internet LED. Super solver. on 10-09-2022 13:10. The lights are: Power: Indicates the power is on and the router is working. I checked my landline phone and message displayed said "Line cord error, please check" I have not done anything to any part of the phone line cable so I do not understand what is going on. Aware that this could be a software update, I left it for a few hours. connection. 4 - Factory reset the hub again, left the password at default, default. on 07-03-2023 11:57. Solid white light – It is normal, as you see it when you turn on the Hub for the first time. – Internet ISP Info on What Do The Lights On My Virgin Media Router Mean? (All Models) We are not affiliate marketers or salespeople; this website is for information purposes only. Although the LED on a hub3 should be white the cheap LEDs used can be anything from white, to yellow, to orange. Virgin Media Hubs. This can last for anywhere up to 10 minutes, before a dimmed white light indicates that it’s ready. After a few weeks talking back and forth with customer service I finally got an engineer to come have a look late January. It’ll also happen overnight and straight after setup. Lights on Hub 3. these are from yesterday and today. We do not make commissions. 5th technician booked in 3 months, green flashing lights on router in Networking and WiFi 7 hours ago; Red light Hub3 in Networking and WiFi 7 hours ago; Red light router 3 in QuickStart, set up and connections yesterday; Superhub 3 stuck on red light and passwords not working in Networking and WiFi Monday; Lights on hub in. Use this button to reboot or reset your router to its factory default settings. . The front LED lights on the Hub 5 display its status: Solid Green – Running correctly. Please can you try this for me: • Turn the power switch off on the back of the Hub. For example, with a Hub 3 device, a flashing red light means your device is on but your WiFi connection is not working. Yes it is a Hub3 and in Router mode. This is what you'll see when the Hub’s working normally. I now have a permanent orange light. I’m going to do a hub factory reset. When pin-hole resetting, this reverts the Hub back to its default Factory Settings, which include the network name and password on the bottom of your Hub. Don't forget to only have the Deco plugged in on the initial boot of the HUB,. Hi I have had the same issue. If this is causing problems, ask to have your old Hub reinstalled. I can connect but there is no internet connection. The network says that Intelligent WiFi Plus can make a home network up to three times faster by establishing a mesh network. 168. Middle – Ready (green/blue). NOW… power up the VM hub and wait 5-10 minutes for The Hub to initialise and and you should get a connection. Graeme on Virgin Media Hub 5 Lights: Ultimate Guide to Understanding and Troubleshooting Your Super Hub 5/5X Lights. In response to VetB. Check which Hub you’ve got and then pick the test you need. BT Home Hub 4 and 5. The lights on the Hub 5 and Hub 5x serve as indicators for various states and conditions of the device. and the orange light is still on. I'll try and include as much info as i can on the stats. 3. It normally is not a hub problem, but a VM cable/cab/network problem. Hub 3. Step 4. I left it for over an hour and nothing changed. Thank you. White power light is on and Internet lights are blue. Tried switching it off for a while and resetting it but the red light still remains. The kit is in Modem Only mode and the service appears to be working just fine. Its indicative of a failing/fading cheap LED component and is no indicator of any performance issues with the Hub - although VM have never "officially" noted this. In itself that’s not really an issue especially if everything is working OK. Thanks. Have followed the instructions to the letter on set up and it is not working. Now a ‘white’ LED is actually made up of a red, green and blue. 168. Red Light. jem101. On the latest firmware for the Hub4 the LED should be green in modem mode, if not and you can get to it on 192. Up to 3 WiFi Pods if needed. Sorry to hear you're having some issues with the hub, Thank you for trying a reboot already. These lights are: Power: This light will be solid white when the router is powered on. Regardless of the reason for the red light, this will need looking into further, in the meantime can you try this for me: • Turn the power switch off on the back of the Hub. The lights will blink when the wireless access point is operating normally. 1 (192. 5. The Virgin Media Hub 5 light at the front let's. Telewest wall socket: no visible power to be switched on. The problem seems to stem from the Hub 5 using the ax protocol for wifi, as some devices cannot negotiate a connection. and tells you of more local issues down to. on 09-12-2022 14:59. Hi all, I got my service installed on Tuesday and has been working great. Reboot the broadband Hub. I don't work for Virgin Media. We've cancelled your technician. I’ve reset the hub and checked all connections countless times and still nothing. i haven’t pressed the wps, i’ve tried turning it off and on again, i’ve also tried the pinhole reset but nothing has worked. When you first turn the Virgin Media Hub on, it will show a solid white light for around 60 seconds; it is also the white power light of your Virgin Media Hub. Hub 3, Hub 2, Hub 2ac and Hub 1 - Test broadband speed. When you first plug the mesh WiFi Pod into a socket, the light should turn solid for a moment, then slowly pulse as it connects to the WiFi Hub.